RIVERSIDE COUNTY
In the County of Riverside, we provide a variety of services for our neighbors experiencing homelessness that include street outreach, case management, housing navigation, interim housing, operate shelters, and referrals to partnering local programs.
CURRENT RIVERSIDE COUNTY SERVICES
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Street outreach is a way to build rapport and trust with people experiencing homelessness, utilizing whole-person care, mental health and behavioral health first aid, trauma-informed care, harm reduction, housing first principles, de-escalation, motivational interviewing, and progressive engagement.
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Case management activities assess housing and service needs and arrange, coordinate, and/or monitor the delivery of individualized services. Specific activities include:
• Assessment and intake using HMIS
• Conducting initial evaluations including verifying and documenting eligibility
• Counseling
• Developing/securing/ coordinating services
• Helping obtain Federal, State, and local benefits
• Monitoring and evaluating program participant progress in particular programs
• Providing information and referrals to other providers
• Developing an individualized housing stabilization plan (see also the housing preparation section below) that leads to the attainment of stable permanent housing.
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An unhoused census is a systematic process of gathering, analyzing, utilizing, and presenting data to understand and address various aspects of those experiencing homelessness.
Our censuses are a distinct but complementary project from the HUD-mandated, county-wide Point-in-Time Count. The census allows for a city-specific focus with more time, staff resources, and local questions than is generally possible within the framework of the Point-in-Time Count.
We provide comprehensive data on the unhoused population within a city including but not limited to population counts, heat maps, demographics, and other customizable dat sets. If you are interested in contracting with us, please contact census@citynet.org.
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Housing Navigation provides end‐to‐end support—conducting needs assessments and budgeting, completing applications and securing required documentation, overcoming credit or legal barriers, and facilitating introductions to landlords and neighborhoods—while case managers address housing histories, family dynamics, and other readiness factors to successfully match clients with stable housing.
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Rapid Re-Housing is a time-limited, housing-first intervention that helps people experiencing homelessness swiftly secure and sustain permanent housing. It combines three core services—housing identification (assisting clients to find and lease an affordable home), short- to medium-term rental assistance (subsidizing move-in costs and monthly rent), and targeted case management (connecting clients with community supports, budgeting guidance, and skill-building)—without demanding prerequisites like sobriety or full employment. By focusing on reducing the length of homelessness and empowering tenants to stabilize quickly, rapid rehousing minimizes trauma, fosters self-sufficiency, and frees up emergency shelter capacity. As subsidies taper and clients increase their income or access longer-term benefits, they transition toward fully independent housing.
RIVERSIDE COUNTY CURRENT PROJECT DASHBOARDS
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This initiative coordinates Street Outreach and Engagement with the Corona Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Corona.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Hemet Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Hemet.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Murrieta Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Murrieta.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Norco Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Norco.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Palm Desert Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Palm Desert.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Perris Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Perris.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the San Jacinto Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in San Jacinto.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
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This initiative coordinates Street Outreach and Engagement with the Wildomar Police Department’s HLO (Homeless Liaison Officer) for those experiencing homelessness in Wildomar.
Services include referrals to all mainstream benefits, identification documentation, housing needs, medical & mental health services, substance abuse services, and access to food and shelter.
REGIONAL CONTACT INFO
Our City Net Riverside Team is currently only enrolling new clients during our daily outreach and engagement efforts. If an individual is already connected to services, they can reach out to their case manager directly. You may also reach us at the Contact Us link in our footer below.
City Net Riverside Outreach Hotline: (951) 390-3567
For after-hours needs you can reach out to 211 or click here-> 211 Website. You can also refer to the County of Riverside, Department of Public Social Services website for more information or click here-> DPSS website. If this is an emergency, please call 911.
