Organization: City Net is a 501(c)(3) non-profit community organization that facilitates and leads multi-sector collaboratives to provide solutions to complex social problems, including ending homelessness in Orange County. City Net’s direct services in homelessness include street outreach, case management, facilitation of collaborative meetings, resource mobilization, trainings, and community organizing. City Net is a branch of the Bedrock Creek network; both City Net and Bedrock Creek are dbas of Kingdom Causes, Inc.

Position: The Director of External Relations (DER) is responsible to communicate the organization’s mission, history, values and accomplishments to all external and internal constituents. This includes primary responsibility for all activities in the following areas: marketing and communications, media and public relations, community engagement, and resource development.

The DER also serves as a manager for all external relations with vendors and contractors, and internal community engagement staff, including those assigned to staffed locations that currently include the Courtyard and the Santa Ana Flood Control Channel. He or she will coordinate work schedules, assign staff to projects, manage budgets and oversee the creation of external relations strategies.

The DER will also assume organization-wide responsibility and leadership as a member of City Net’s lead team, comprised of executives who create overall policy and strategic direction for the organization.

Status: Full-time, exempt
Compensation: $55,000 – $65,000 annually depending on experience
Reports to: Vice President
Supervises: Community Engagement team of six (6) employees
Dates: Open as of 3/1/2018
Requires travel throughout Southern California, primarily in Orange County. 
Must be able to pass background checks successfully upon hire and throughout employment.
Ability to work flexible hours, including frequent nights and weekends. 

Primary Duties

Marketing and Communications
The DER must develop communications to build and maintain cooperative relationships with nonprofit organizations, faith congregations, business contacts, public officials, advocacy groups, volunteers and donors to establish and maintain the company’s reputation, while paving the way for future partnerships and opportunities. Specific responsibilities include directing staff to create and manage:

  • Internal and external branding and messaging to all stakeholders
  • Internal staff communications and culture-building/reinforcing activities
  • Web content and social media
  • Printed materials, displays, and other collateral materials

Media Relations and Public Relations

The DER is responsible to create and maintain a positive image for City Net through media communications and public relations.  This includes proactive outreach to appropriate media and reactive responses to media requests for comment and information.  Specific responsibilities include directing staff to:

  • Create and manage annual media relations plan
  • Create press releases and publicity materials
  • Offer media trainings and briefings for executive staff
  • Provide reactive media planning/management during high-profile events or activities

Community Engagement

The DER is responsible to implement and evaluate all community engagement activities to help City Net accomplish its mission to solve social problems through positive, solutions-oriented civic engagement.  Specific responsibilities include directing staff in the creation and management of:

  • Volunteer engagement efforts, including recruitment, orientation, education, deployment and evaluation of volunteer activities
  • Faith community mobilization efforts
  • Meaningful and productive individual and group participation activities to provide resources and support of the work
  • Solicitation of in-kind donations from agency partners as needed.
  • Improvements to and management of website portal for community awareness and volunteer sign ups and management.

Resource Development

The DER is responsible for all fundraising initiatives and activities of the organization. He/she is directly responsible for the development and implementation of the annual fundraising plan including cultivating and maintaining relationships with new and existing donors and supporters, and researching and writing grant proposals, and providing evaluation reports as required. Specific responsibilities include directing staff, consultants and contractors in all efforts related to:

  • Fundraising from individuals, foundations and corporations
  • Initial goal of $100,000 annually in Hope Funds to provide “whatever it takes” funds to be used by case managers to connect homeless neighbors to housing and supportive services.

General Requirements

This position requires:

  • Occasional 24/7 phone/text availability during high-profile events.
  • Gifts in public speaking; ability to teach and train others in large- and small-scale settings.
  • Understanding of nonprofit, volunteer and social services sectors; working knowledge of nonprofit management principles and practices.
  • Ability to faithfully represent the faith-rooted principles of the organization, while demonstrating an ability to work constructively with individuals and organizations of all different faiths.
  • Particular understanding of homelessness and general understanding of marginalized communities and the conditions which contribute to their marginalization.
  • Exceptional planning and organizational skills.
  • Excellent verbal and written communication skills.
  • Sound computer skills including word processing and database management.
  • Ability to pass background checks successfully upon hire and throughout employment.

Education/Required Experience

  • College degree with a minimum of 5 years’ experience directly related to the duties and responsibilities specified herein. Advanced college degree preferred.

Physical Activity

In the course of performing this job, the employee typically spends time sitting, walking, standing, listening/speaking, writing and operating a personal computer. S/he will regularly work out in the field and be required to drive an automobile or use public transportation to attend meetings within the community. S/he is expected to lift and carry office records and supplies up to 30 lbs on an occasional basis. Reasonable accommodations may be arranged to enable individuals with disabilities to perform essential duties of the job.

City Net is an Equal Opportunity Employer. Due to the large volume of applicants, we are unable to respond to phone calls regarding open positions.

To apply, please fill out the form below.

  • Accepted file types: pdf, doc, docx.
  • Accepted file types: pdf, doc, docx.